LEGAL


INTRODUCTION
This website is owned, operated and maintained and hosted by Helen of Troy Ltd trading as “Vidal Sassoon”. In this Policy references to Vidal Sassoon or to “we” or “us” are to the Vidal Sassoon brand and its trading company Helen of Troy Ltd.

Use of this website, including any information you may send to us or submit to the website is subject to the following Terms of Use. If you do not agree to these Terms of Use, please stop using this website immediately.

By accessing and using this website you are indicating your acceptance to be bound by these Terms of Use. They are a legal agreement between you and us that can only be amended with our consent. We reserve the right to change these Terms of Use from time to time without prior notice before changing them on this website. It is your responsibility to revisit this page from time to time to re-read this notice. Any revised terms shall take effect as at the date of its posting on this website and your continued use of this website indicates your acceptance of these Terms of Use (as revised or amended). They should be read in conjunction with any details provided on this website about how this website operates and the services which are available. You should also read our Privacy Policy.

If you have any queries regarding our website or any of the information or materials contained on or in it, please contact us by email at customer.services@hot-uk.co.uk or by telephone on +44 (0) 114 242 0405


ACCESSING THE WEBSITE
We cannot guarantee that this website will operate continuously or without interruptions or be error free. You must not attempt to interfere with the proper working of this website and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt this website or any computer system, server, router or any other internet connected device. If we discover any typographical, clerical or other error or omission in any page posted on this website then such error shall be subject (as soon as is practical) to correction or deletion (as appropriate) without any liability on our part. From time to time, we may restrict access to some features or parts of this website, or the entire Site.

You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use this website and is compatible with this website. You also understand that we cannot and do not guarantee or warrant that any content of this website will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the safety and reliability of data input and output.

This website and the downloads made available on it are made available on the basis that (except in respect of fraud by us, whether trading as “Vidal Sassoon” or otherwise, or of death or personal injury caused by our negligence), all liability whatsoever for any losses, claims, actions or damage, whether direct or indirect, arising out of or in connection with your use of this website and/or any of the downloads made available on it, or your reliance upon the contents of this website are excluded to the fullest extent permitted by law including but not limited to any liability for computer service or system failure, access delays or interruption, data non-delivery or miss-delivery, computer viruses or other harmful components, breaches of security or unauthorised use of the system arising from “hacking” or otherwise.


REGISTRATION
Where you are asked to complete a registration form, the personal details that you provide must be true, accurate and complete. Please inform us of any changes to the information that you provided when registering.

You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your password.

You should take all necessary steps to ensure that your password is kept confidential and secure and should contact us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Where you are provided with a password for use of this website, this is provided on a confidential basis and must not be used by and/or disclosed or provided to any third party.


COOKIES
To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

WHAT ARE COOKIES?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

HOW DO WE USE COOKIES?
This website uses cookies to collect information. These cookies are small text or data files, which are stored on your computer or other handheld device that you have used to access this site. We use these cookies to identify when your device accesses this website so that we can tailor your experience and make sure you experience the full range of options available.  More specifically, we use the cookies on this website to:

  • Help us provide the best personal experience to you.
  • Provide offers of interest to you.
  • To understand how our visitors engage with our website so that we can make improvements.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience.  You can delete or block these cookies, but if you do that, some features of this site may not work as intended.

The cookie-related information is not used to identify you personally.  Although we control some of the cookies directly, we also make use of some cookies that are controlled by third parties. These cookies are not used for any purpose other than those described here.

HOW TO CONTROL COOKIES
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

You can easily reject the cookies on this site by clicking one of the following link I refuse cookies.


OUR LIABILITY
Although we hope this website will be of interest to users, we accept no liability and offer no warranties or conditions in relation to this website or its content, to the fullest extent such liability can be excluded by law.

If you are a consumer and not a business user, we shall not be liable to you for any business losses and shall only be liable for any losses which are reasonably foreseeable. If you are a business user, in no event shall we be liable to you for any indirect or consequential loss, loss of profit, revenue or goodwill arising from your use of, or inability to use, this website or information on this website. Except as provided in these Terms of Use, all terms implied by law are excluded.

This does not include or limit in any way our liability for death or personal injury caused by our negligence, or our responsibility for fraudulent misrepresentation and any other liability that cannot, under English law, be excluded.


DISCLAIMER
We will use reasonable endeavours to ensure that information on this website is accurate, but commentary, reviews and other material posted on this website are not intended to amount to advice on which reliance should be placed.

This website may from time to time include information and/or opinion relating to hair care products, providers, and hair care in general. The information and/or opinion contained and/or expressed on this website are provided for general information purposes only. It is not intended to be comprehensive, nor specific professional advice, and it is therefore not intended to replace professional advice on any hair, skin or medical condition or medical consultation and/or diagnosis. We do not accept any responsibility and/or liability for the implementation of any information or opinion provided on this website. The information and/or opinions provided are no substitute for professional advice. Whilst we endeavour to ensure that the content of our website is accurate and up-to-date, we make no representation or warranty that any information is accurate, complete or up-to-date and, to the fullest extent permitted by law, we accept no liability for any loss or damage caused by any reliance placed on such information by you or anyone to whom you communicate such information.

If you do find any inaccurate information on this website please contact us and we will endeavour to correct it, where we agree, as soon as reasonably practicable.


COPYRIGHT & TRADEMARKS
This website is protected by both copyright and database rights. Unless indicated to the contrary, all materials on this website including design, text, graphics and photographs are the copyright of Helen of Troy Ltd trading as Vidal Sassoon. No material protected by copyright, trade mark or other proprietary rights shall be uploaded, posted, submitted or otherwise made available on this website without the express permission (and agreement to the terms hereof) of the owner of the copyright, trade mark or other proprietary right and the burden of determining that any material is not protected by such rights rests with you. You shall be solely liable and hereby undertake to indemnify us for any damages resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from any uploading, posting or submission.

You may download, temporarily store, and use the information contained in or on one or more pages from this website for your own personal use and research. However, save where the same cannot be prohibited by law, you may not adapt, modify, copy, merge, translate, decompile, disassemble, permanently store, republish, retransmit, redistribute or otherwise make such information or pages and/or wallpapers and/or screensavers available to any other party or available on any website, online service or bulletin board of your own or of any other party or make the same available in hard copy or on any other medium without our express prior written consent.

You hereby grant with full title guarantee to us a worldwide, royalty free, perpetual, irrevocable, non-exclusive right and licence to use, reproduce, modify, adapt, publish, translate, distribute and display any text and/or other materials posted on or submitted to this website by you, in whole or in part.

You hereby waive and/or agree to procure the waiver of any and all moral rights (as set out at Chapter IV of Part I of the Copyright, Designs and Patents Act 1998) in and in relation to any text or submission which you may make to this website save that we reserve the right to identify you as the author of any submission which is published in whole or in part on this website.


REVIEWS
Any opinions or reviews posted on this website are the responsibility of their authors and are in no way an expression of the views of Helen of Troy Ltd or Vidal Sassoon. We make no warranties or representations, express or implied, about any such opinions or reviews, including as to their legality or accuracy, and we disclaim all liability in connection with them to the fullest extent permitted by law.


COMPETITIONS
Any competition conducted or promoted on this website shall be governed by the terms and conditions specific to such competition. Please also read our Competition Terms & Conditions.


LINKS TO THIS AND OTHER WEBSITES
We may from time to time provide links that will enable you to access the websites of third parties directly from this website. Such third party sites are not under our control and, unless otherwise stated, no contribution is made by us to the content of such websites. When you click through to these sites you leave the area controlled by us, so we cannot, therefore, accept responsibility for any issues arising in connection with either the third parties’ use of your data, this websites’ content, or the products or services offered to you by these sites. We reserve the right, at our discretion, to prohibit any link from another internet site to materials or information on this website.